Cell Phone
Etiquette: Are You A Cell Phone Sinner? Mobile Mistakes Could
Wreck Your Career
by: Kate Zabriskie
In spite of their convenience and necessity, cell phones are
now another means whereby we can irritate our fellow man.
Theaters, restaurants, trains–even public restrooms–are no longer
safe from the possibility of an untimely call. Two weeks ago I
even heard someone having a cell conversation in a toilet stall.
At that moment I knew that if ever there was a reason for
voicemail I had found it.
Somehow cell phone ownership seems to affect common sense. And
on a more serious note, poor cell phone etiquette can ruin a
career. Are you committing any of the following sins?
Sin 1: Annoying or Cutesy Rings
The cha-cha, the latest pop single, your lover’s voice–I don’t
want to hear any of these, and neither does anyone else. Have
mercy on the general public when picking a cell phone ring. Your
latest Romeo saying, “Ooh, baby, baby” may be funny to your
friends, but it’s a credibility wrecker at the office. Believe it
or not, that actually happened to a friend of mine. She went to a
business meeting and forgot to turn off her ringer. Midway through
the meeting, her purse started talking. She had a fancy ring that
was a recording of his voice telling her how beautiful she was.
Thank goodness he didn’t use her name, so like everyone else, she
pretended she didn’t know the source of the mysterious voice.
Sin 2: Holding Court
“We just landed, and I’m waiting to get off the plane.” I must
hear that from at least four or five people every time I take a
flight. In the midst of all the benign information that follows,
what these rude cell phone users don’t say is, “There is a short,
homicidal looking woman standing next to me. I can tell that she
is getting ready to beat me senseless for talking loudly about
nothing on my phone.” People, please: if there is nowhere for the
rest of us to go, think about whether you really need to have that
conversation.
Sin 3: We Can Hear You
For whatever reason, many people talk at top volume when they
are on a cell phone. Microphones are sensitive. The person you are
calling can hear you. We don’t need to. Enough said.
Sin 4: Your Help Is Ruining My Conversation
In the last few months, I have seen signs in fast-food
restaurants and retail stores that say something to the effect:
“We will gladly help you when you are done with your cell phone
call.” It doesn’t surprise me. Many times I have watched people
talk on phones while in line (see Sin 2) and then not even address
or acknowledge the employees whose assistance they need. Simple
courtesy will go a long way toward getting you on your way.
Sin 5: Taking a Call When in a Meeting
As the old saying goes, just because something can be done
doesn’t mean that it should be done. Whether you have called it
yourself or are merely attending at someone’s request, invitation,
or order, a scheduled meeting is not the time for cell phone
calls. The rings alone are intrusive; answering them is an even
worse breach of etiquette. The message received by those at the
meeting is that they are less important than the disembodied voice
coming through the cell. Unless your intention is to make others
feel insignificant (definitely not a cool move if your boss is
waiting for you to get off the phone), then don’t answer, turn it
off, and get it out of sight.
Sin 6: Are You Talking to Me?
With the invention of hand-free cell phones came the
double-edged sword of convenience and mistaken identity. Who among
us has not been taken aback by the presence of another human
trawling the aisles of Wal-Mart while actively engaged in what, on
initial inspection, would seem to be an animated discussion with
himself or herself? After giving this person, who is clearly
having a psychotic episode, a wide berth, we realize there is
actually a streamlined headset attached to the person’s skull yet
well hidden underneath a hat. At the risk of being mistaken for a
pop singer or air traffic controller who has wandered away from
work, leave the headset in the car.
Sin 7: Too Much Information
Discussing anything of a private nature that others within
earshot might be able to hear is unwise on a number of counts.
Think about it: do you want your coworkers to know the results of
your latest lab tests your doctor’s office has just called to
share with you? or see your “dark side” when your contractor calls
to tell you his work will take two months longer and $2,000 more
than he had originally stated? or hear your travel agent has
booked you on that cruise to Nassau for the same week you’d
requested to have off for surgery you so desperately needed?
Unless you want to raise a lot of questions and eyebrows, take
calls from those who probably have unpleasant, upsetting, or
incriminating information when you have total privacy.
On a very serious note, too much information given over a cell
phone while others are in your presence could cost you dearly. A
friend recently shared with me his experience of standing behind a
woman talking on her cell to a repairman who was coming to her
home to do some work while she wasn’t going to be there. By the
end of the call, my friend had learned the woman’s name, address,
neighborhood (complete with directions on how to get there), and
the location of the spare key she had left for the repairman to
gain entry to her house. Had he been so inclined, he could have
reached the woman’s place before the repairman and cleaned her
out—or worse.
Go forth, and sin no more. These tips just might save you your
credibility, image, job, belongings—even your life..